The Role of Social Workers in Supporting Families of Individuals with Mental Health Disorders: Evidence from Babcock University Teaching Hospital, Nigeria

Mental health disorders represent a significant public health concern with far-reaching effects on patients and their families, particularly in low- and middle-income countries where caregiving is largely family-based. This study explores the role of social workers in supporting families of individuals with mental health disorders at Babcock University Teaching Hospital, Nigeria. A qualitative research design was employed, using semi-structured interviews with family caregivers and practising social workers. Data were analysed thematically to identify key patterns and experiences. Findings reveal that caregivers experience substantial emotional, financial, and social burdens, including stress, disrupted routines, stigma, and economic strain. Despite these challenges, many caregivers reported little or no interaction with social workers and limited awareness of their roles, relying primarily on medical professionals for support. Social workers identified their roles as encompassing counselling, advocacy, care planning, and resource linkage, contributing to improved family coping and understanding of mental illness. However, their effectiveness is constrained by systemic and institutional challenges such as inadequate funding, heavy workload, administrative delays, and lack of recognition. The study also highlights cultural perceptions that position caregiving as a family responsibility, which may limit the acceptance of professional psychosocial support. Overall, the findings underscore the need for improved integration of social work services into mental health care, increased awareness among caregivers, and stronger institutional support. Enhancing the role of social workers is essential for promoting holistic care, improving mental health outcomes, and strengthening family well-being.