INTERNATIONAL JOURNAL OF SOCIAL WORK AND HUMAN SERVICES PRACTICES (IJSWHSP)

THE INFLUENCE OF TRAINING CONTENT ON EMPLOYEE PERFORMANCE IN PUBLIC SERVICE SOCIAL SECURITY FUND, DAR ES SALAAM, TANZANIA

E-ISSN: 2122-3342

P-ISSN: 2309-2094

DOI: https://iigdpublishers.com/article/635

This study aimed at determining the influence of training on employees’ performance in public service social security funds in Tanzania. The study used a quantitative approach and involved a sample size of 124 respondents who were selected randomly. Data collection was done by using a questionnaire survey and the analyzed using descriptive statistics. The findings have shown that the training contents which are used in training are not supportive in increasing employee performance after the training. It is concluded that, the learning materials, job procedure information and skills contents are not related to achieving employee performance of the institution. This study recommends that, since this training aims at increasing employee performance, the training contents must be restructured to fit the goal of training in the Public Service Social Security Fund context.

Keyword(s) Training, Employee Performance, Public Service, Social Security Fund.
About the Journal VOLUME: 9, ISSUE: 2 | April 2025
Quality GOOD

Solomon S. Mhango

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