BEST PRACTICES IN THE AREA OF COLLECTING OVERDUE INSURANCE DEBTS

The procedure of examining best practices is common at the international level in public policies, so that the governments can take advantage of the possibility of adopting policies that have been tried and true in other countries. However, adapting to the country's unique characteristics, legislative framework, administrative culture, administrative practices, and prevailing conditions is critical. In this context, debt collection agencies must seek innovative, coordinated, cost-effective and strategic solutions to prevent the growth of new debt and to deal with the problem of collecting existing debt, given the challenges of today's environment. Especially today, when these agencies have limited resources and need to make decisions quickly, it is more than essential to gather knowledge and experience from other debt collection agencies and learn from each other. This study examines international best practices in the collection of overdue social security debts with the aim of designing more effective strategies.